COMMUNICATION SKILLS & PERSONAL GROOMING (TECH) Theory Part – I 40 Marks Theory Part– II 40 Marks Practical – II 20 Marks Total 100 Marks Part-I (Class-IX) Marks: 40 Time: 1:30 Hours Chapter 1 : Introduction to Communication 1.1 Definition and Importance of Communication 1.2 Elements of Communication 1.3 Types of Communication Chapter 2 Effective Communication Skills 2.1 Active Listening 2.2 Clarity and Conciseness: Getting Your Point Across 2.3 Communication Barriers Chapter 3 : Non-Verbal Communication 3.1 Types of Non-Verbal Communication 3.2 The Silent Language-Understanding Body Language 3.3 Types of Gestures 3.4 Visual Communication 3.5 The Art of the Handshake 3.6 Combining Eye Contact and Handshakes Chapter 4 : Written Communication Skills 4.1 Writing Skills: Parts of Speech 4.2 Writing Skills: Sentences 4.3 Paragraph 4.4 Etiquette of Writing Email Chapter 5 : Confidence Building and Self-Presentation 5.1 Shyness and Social Anxiety 5.2 Impact of Shyness and Social Anxiety 5.3 Strategies for Managing Social Anxiety 5.4 A Personalized Action Plan for Managing Social Anxiety 5.5 Psychological Foundations of Self-Confidence 5.6 Factors that Undermine or Enhance Self-Confidence 5.7 Long-Term Benefits of Self-Confidence 5.8 Developing Routines and Habits to Foster Self-Confidence 5.9 Communication Styles that Convey Self-Confidence 5.10 Overcoming Setbacks 5.11 Understanding Communication Styles 5.12 Benefits of Assertive Communication 5.13 Consequences of Aggression and Passive Behaviour 5.14 Adjusting Behaviours or Language Chapter 6 : Personal Grooming and Hygiene 6.1 Personal Hygiene 6.2 Hygiene Practices for Maintaining Cleanliness 6.3 Using Hygiene Products Effectively 6.4 Skin and Haircare Basics 6.5 Developing a Basic Skincare Routine 6.6 Effective Haircare Practices 6.7 Treatments for Specific Concerns 6.8 Dressing Appropriately for Different Occasions
6.9 Selecting Outfits for Various Occasions Chapter 7 : Social Manners 7.1 Dining Etiquette 7.2 Use of Cutlery and Napkin 7.3 Groomed and Respectful Impression 7.4 Hosting and Attending Formal Events 7.5 Planning and Executing Formal Events 7.6 Cultural Sensitivity in Social Interactions 7.7 Cultural Awareness and Sensitivity Chapter 8 : Professional Etiquette 8.1 Importance of Proper Manners 8.2 Greeting and Introducing Oneself 8.3 Telephone and Email Etiquette Chapter 9 : Media and Digital Communication 9.1 Basics of Social Media Etiquette 9.2 Etiquette of Social Media interactions 9.3 Responsible Internet Usage 9.4 Practising Responsible Internet Habits 9.5 Impact of Digital Communication on Personal Image 9.6 Curating Digital Content for Positive Personal Image 9.7 Appropriate Language, Tone, and Visuals 9.8 Managing and Auditing Online Profiles